Some of the TAURON Group's value levers are particularly important in the near term, while others will become more and more important as changes expected in the environment materialize and new challenges appear. Regardless, all value levers are complementary and make up all of the Group’s business operations. They complement each other and shape the Group’s presence and future. We have no doubt, however, that both today as well as in the near and more distant future, TAURON's most important asset will be its customers. Over time, through changes to the energy model, customers will also become partners and as prosumers will use natural resources and shape the image of the future power sector.
In the long run, the key capitals, in addition to the social capital of the customer relations – on which the TAURON Group will focus, will be the intellectual capital and the natural capital. The ability to offer innovative solutions, ensuring the development of young employees and respect for the environment, including climate, are the most important success factors that will determine the Group’s growth in the future.
The prospects of value levers as well as the significance and impact of the individual elements on the TAURON Group is presented in the following figure.